Depending on whether you contact us online, by phone or otherwise and on which services you use, various data from different sources may come into play. So if you dream of one of Zalando's products, but Zalando does not offer any parcel delivery solution for your country or barely affordable ones, do not hesitate and join the ColisExpat community. with our hotline. Select “Settings” for further details and to manage your options at any time. In certain cases, these tools may also be required for the fulfilment of a contract or for the execution of pre-contractual measures, in which case processing is carried out in accordance with Art. Page insights offer us information about how our fan pages are used, what interests visitors to our fan pages have, and what topics and content are particularly popular. You can decide which information you share with us. This allows us to optimise our fan page activities, e.g. a so-called “promo ID” if you are using an Android device or an “ad ID” if you are using an Apple device). The most important purposes are: Insofar as the purpose relates to the execution of a contract agreed with you or the provision of a service requested by you, the legal basis is Article 6 (1) b GDPR. We refer to this data as "Device and Access Data". Guaranteeing the security and operability of our IT systems. In order to directly contact our Data Protection Officer, please send your inquiry to the following postal address indication that it is “for the attention of Data Protection Officer”: Datenschutz The primary purpose of cookies is to provide an offer tailored to you and to make our services as time-efficient as possible. In such cases Zalando will ensure that the relevant service providers contractually or otherwise guarantee an equivalent data protection level. Identification data (IDs), such as session IDs, cookie IDs, unambiguous device ID numbers (e.g. Our websites use cookies and comparable technologies, which are provided either by Zalando or by third-party service providers. If you are logged into Brand Hub, you can view your personal data there and can usually edit it directly there, e.g. In 2015, Zalando made EUR 3 billions turnover. Processing company,,,, When sending out our notifiable newsletters (such as the Zalando shop newsletter), we use the so-called double opt-in procedure or single opt-in procedure (country-dependent), i.e. If you contact us, we collect your data. Where we process your data on the basis of legal specifications, e.g. Therefore, companies within Zalando group which require access to your data to fulfil our contractual and legal obligations, or to fulfil their respective functions within Zalando group, receive this access. When we talk about “your data”, we are referring to personal data. Data Recipients We regularly publish and share content, offers and product recommendations on our fan pages. If you read this Data Protection Declaration from start to finish, you may find that parts of the text are repeated. This may, for example, be information on which device you are using. Otherwise, the legal basis is Article 6 (1) f GDPR, whereby we may use your personal data for the above purposes if we deem it necessary to do so for our legitimate interests. Additional information is available under 4. This website uses the following services and tags: Google Analytics: You have the following legal data protection rights under the relevant legal conditions: Right to information (Article 15 GDPR), right to deletion (Article 17 GDPR), right to correction (Article 16 GDPR), right to restriction of processing (Article 18 GDPR), right to data portability (Article 20 GDPR), right to lodge a complaint with a supervisory authority (Article 77 GDPR), right to withdraw consent (Article 7 (3) GDPR) as well as the right to object to particular data processing measures (Article 21 GDPR). As an online platform for fashion, we connect customers, brands and partners. We also use the data collected when you use our services to find out how our online offering is used. We use your data to provide access to the Zalando websites. Many systems and technologies are shared within Zalando Group. You can view the agreement with Facebook here: Encryption prevents third parties from viewing the data. Which data protection rights do I have? Zalando currently uses the Facebook messenger service and social links for the following social networks: When using online and mobile services, it is inevitable that technical data will be generated and processed in order to provide the features and content offered and to display them on your device. When you use social networks, the nature, scope and purposes of processing social network data are determined primarily by the social network operators. We therefore recommend that you re-read this Data Protection Declaration from time to time. Group your purchases together in a single parcel to save even more. Ask for the repacking of your parcels so that they are less bulky. Drive your sales performance, for selected products or your whole assortment. Much of the data we process is provided by you yourself when you use our services or contact us, for example when you register and provide your name or email address or address. You can find the link to Instagram’s Data Protection Declaration  here: Instagram’s Privacy Policy. E-Mail:, 2.3 Business Management and Business Optimisation. This Data Protection Declaration gives you an overview of how Zalando processes your data. However, Google Tag Manager does not access this information. If we delete the personal data from a piece of information or a record on your person, the remaining data in this record no longer counts as personal data. Fan page operators can view general statistics about the interests and demographic characteristics (e.g. Gratis frakt och retur | Shoppa det senaste trenderna inom kläder och skor från 1500 olika märken online – nytt in varje dag! We collect device and access data which arise when you interact with a newsletter. We will receive your Zalando purchases in one of our secured warehouses, we will store them, repack them if you wish and deliver them to you at very competitive prices and all that, wherever you live on the Planet ! Referrer URL Depending on how you contact us (e.g. If you want to familiarize yourself with the details, you can read the complete contents of the chapter below the relevant overview. For this purpose, we and Facebook have defined an agreement about which company fulfils the data protection obligations under the GDPR with regard to Page Insights data processing. retention obligations and money laundering tests under tax law, the legal basis is Article 6 (1) c GDPR. The prevention and clarification of criminal offences. This allows us to offer a more economical, secure, unified and personalised service. Facebook has summarised the important parts of this agreement (including a list of Page Insights data) for you here: If you just want a quick high-level overview of all data processing, it is advisable to read the overviews. When you contact Zalando customer service, your request is forwarded to Zalando Customer Care DACH SE & Co. KG or Zalando Customer Care International Se & Co. KG and processed there. Of course, your privacy rights described in 7. Whether you’re looking for annual or interim reports, you can download our financial publications here. This list represents all (personal) data that is collected by or through the use of this service. To do this, we collect anonymous information about users, their behavior, and their devices. We cannot influence the behaviour of social media operators, other users or third parties who may work with the operators of the social networks or also use these services. So do not wait, and complete your basket on Zalando ! However, this data will not be evaluated. But they are not shippable to America. Profile information is personal and demographic information on your person (so-called master data), along with your individual interests, which you share with us when registering for Brand Hub. We may waive this measure if you have already confirmed to us in this way for another purpose that you are the owner of this email address. Zalando is one of the European leaders of on-line sales of shoes and clothes. 6 (1) b GDPR. Typical purposes include: You can withdraw consent at any time with effect for the future, e.g. For more information, see 1. You can find further information under 7. This website uses the Google Tag Manager. We generally collect all the data which you directly share with us via our services. for submission to the tax office in the event of tax audit). Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, IrelandFacebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). We will store your personal data as long as is necessary for the purposes named in this Data Protection Declaration, especially for the fulfilment of our contractual and legal obligations. That way you get all information coherently explained, regardless of which chapter you are currently reading. Of course, if you have an account on the social network, we can also see your public information, such as your username, information in your public profile, and content that you share with a public audience. For security reasons, however, you will be asked to enter your password again if, for example, you want to change your profile information. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes. You can buy on all e-commerce sites that deliver in France or deliver to the United States, even if they are located outside France or the United States. Frequency and Duration of Sub-page Visits Zalando currently uses the Facebook messenger service and social links for the following social networks: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, IrelandFacebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Cookies are not used to execute programs or load viruses onto your computer. Zalando is one of the European leaders of on-line sales of shoes and clothes. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages in order to improve our website. Please note that Facebook also processes your data when you use our fan pages for their own purposes, which are not covered in the Privacy Policy. by phone or by email), your contact details may include your name, postal addresses, telephone numbers, fax numbers, email addresses, detail on your social network profiles (for example we receive your Facebook ID if you contact us via Facebook), user names and similar contact details. device type, operating system, software versions, device identifications, IP address, the site previously visited and the time of access). The purpose and scope of the data collection, and the further processing and use of the data by the particular social networks and your rights and configuration options concerning this to protect your privacy, can be found in the privacy notices of the respective social networks and websites. We use social links by the social network Instagram by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Instagram”), on several websites, on several websites. A notification in text form (e.g. Linkedin Analytics & Linkedin Ads For example, new developments in the legal or technical sphere and new business models and services may lead to new processing purposes. These possibilities to opt-out from LinkedIn personalized advertising do on no way limit your right to withdraw your consent towards us.

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