Outages: 1-866-258-8722 | Office: 800-322-1008. Drive only when necessary as the streets could have significant debris and/or they could have been structurally compromised. This convenient service will allow the information to go directly into the co-op’s outage management system so that crews can quickly be dispatched to restore power. Map View List View. You may be asked to provide the following information: billing name service address telephone number additional information pertinent to your outage If you have a life-threatening emergency, please call 911. To report an outage, call 1-800-232-7697 or use the SmartHub app, as these are the quickest ways to get restoration underway. How We Restore Your Electric Power . Keep a supply of canned or dry food on hand along with a manual can opener and one gallon of drinking water per person per day in case water isn't available. Useful links. Members received an opt-in message on their mobile device that said “Welcome to CEMC’s outage notification system.” If they wished to opt-out of the program and alerts, they simply replied with the word STOP. The cooperative will provide assistance if necessary to prevent damage to power facilities and possible safety hazards associated with tree removal along the power line right-of-way. Downed power lines, rapidly moving water and falling trees make it dangerous to be outside. Number of customers affected Dark Gray 1-10 Blue 11-100 Green 101-500 Yellow 501-1000 Orange 1001-5000 Red 5001+ Dark Gray Line Electric service area. Do not burn charcoal or run any gasoline-powered equipment in an enclosed space. Pay Online. Stay INSIDE during the storm. This method ensures that the greatest number of people on the circuit receive power as quickly as possible. Food will keep longer if doors remain closed. Sometimes, though, storms and natural disasters cause widespread damage to the power system, and extended outages result. Services With No Power. Carroll EMC district office lobbies are temporarily closed for preventative health measures. Make sure you have several days' worth of medications in case pharmacies are closed. Careers. Automatic teller machines will also shut down if the power fails, so have cash on hand. Report a Fault. Mission Statement; … Listen for post-storm safety messages, such as "boil water" warnings and road closures. How We Restore Your Electric Service Brochure. During business hours, call 800-432-9720 and our courteous Customer Service representatives can assist in obtaining your outage information. For customer service inquiries, please call (770) 832-3552. Map View List View. 30%. Do not drive on flooded or barricaded roads or bridges - they are closed for your protection. Wisconsin weather certainly varies! By law, Carroll EMC has a 15-foot right-of-way on either side of the line. Use the energy-saving cycle on your dishwasher and only wash full loads. electrically driven oxygen concentrator, nebulizer, suction machine, feeding pump, dialysis machine). Leave an outside light on so repair crews will know when power is back on. It takes three to four times longer to restore power when crews have to work around untrimmed or topped trees. Outage Map. All Carroll EMC offices will be closed Thursday, November 26, and Friday, November 27, for Thanksgiving. Limbs that are cut are removed within 2-3 business days.

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